Getty Images 1356005360

The Uber Effect: How Ridesharing Apps Are Influencing Hospitality Design

Aug. 16, 2022
The guest arrival and departure sequence at hotels is changing, thanks to ridesharing apps like Uber and Lyft. Discover how hotels can pivot to create a better experience for this captive audience.

It’s getting more and more difficult to remember a time before rideshare apps like Über and Lyft ever existed, essentially putting a taxi service in our back pockets. Hotel properties receiving these guests are beginning to feel the impact that this ubiquitous technology is having on the design of their spaces. In this episode, Shannon Suess, principal at Seattle-based MG2, sits down with chief content director Robert Nieminen to dig deeper into the ways in which ride sharing apps are forcing hospitality designers to rethink the guest arrival and departure sequence, as well as the challenges and opportunities that exist for hotel to engage this captive audience. 

Meet Our Guest

Shannon Suess, principal at Seattle-based MG2

MG2 Principal Shannon Suess is an award-winning hospitality and interior designer who has dedicated over 25 years of her career to crafting world-class destinations. Working with clients around the globe, she seamlessly fuses interiors, exteriors, and the spaces in between to create memorable venues that harmonize local culture and brand. Shannon thrives on finding unique solutions to programming barriers and solving complex architectural challenges with holistic design.

About the Author

Robert Nieminen | Chief Content Director

Robert Nieminen is the Chief Content Director of Architectural Products, BUILDINGS and i+s, sister publications of Smart Buildings Technology. He is an award-winning writer with more than 20 years of experience reporting on the architecture and design industry.

Voice your opinion!

To join the conversation, and become an exclusive member of I+S Design, create an account today!