Community of Hope and Gensler Expand Health Facility to Combat Healthcare Inequalities in Washington, D.C.

To address healthcare inequalities in the nation’s capital, Community of Hope partnered with Gensler to expand their Family Health and Birth Center. Situated in northeast Washington, D.C., Community of Hope is dedicated to delivering high-quality healthcare to underserved and underrepresented populations. By repurposing an existing building shell and incorporating sustainable design practices, Community of Hope and Gensler have created a new facility that not only meets the healthcare needs of the community but also fosters a supportive and celebratory environment for local residents.

“Community of Hope’s overarching mission for the Family Health and Birth Center is to improve health equity in the nation’s capital by expanding care to pregnant individuals and their families,” said Bonny Slater, global healthcare practice leader and design director at Gensler. “To accomplish that mission through design, it was crucial that our team at Gensler developed a safe, warm and welcoming space for whole-person care. As a result, the space accommodates a fully equipped birthing center, medical clinic, behavioral health services, pharmacy and lab access, a multipurpose space for group visits and community events and an entire third floor workspace for staff and providers—with bright colors, custom artwork and soft forms to create a place of hope and joy,” she added.

With an emphasis on expecting mothers and their babies, this innovate facility provides an array of services for families. Working within a tight program-to-footprint ratio, the space accommodates a fully equipped birthing center, 15 exam rooms, behavioral health services, tele-health services, pharmacy access, conferencing spaces, a large multipurpose space, labs with associated support, and an entire third floor workspace for staff and providers.

As D.C.’s only nationally accredited birth center, it was crucial that this project reflected the vision and personality of its community members, Slater explained. “As we began the design process, we hosted discovery workshops with local families who experienced both hospital and birth center deliveries, which heavily influenced the experiential and aesthetic direction, creating soft, curvaceous, and approachable spaces. Based on the community’s feedback,” she said, “the birth suites are designed without anything clinical in appearance to avoid triggering traumatic hospital birth experiences. Shades of pink and orange, comfortable beds, and a statement bath all create a home-like setting within the birthing suites, designed for comfort and calm.”

Utilizing every square foot of the building, Gensler worked diligently to provide efficient and well executed space planning. The overall space was custom-made to deliver the best patient care experience possible

This unique project also leaned heavily on the personal influences of community members. Inspired by these individuals, Gensler developed project-based solutions that catered to the custom needs of the user. From materiality to the equipment needed to provide the best care, the interior was designed to embrace and celebrate natural birth while providing a space that felt comfortable and approachable.

Over the years, an increasing number of women with low-risk pregnancies have opted for birth centers over hospitals, Slater noted. “They are drawn to the personalized attention, home-like settings, support for natural birth, and greater control over their birth experience. They’re also drawn to the lower cost and improved health outcomes compared to hospital births,” she added. 

“Against the backdrop of disproportionately high maternal and infant mortality rates for women of color, a midwifery-led birth center with providers representative of the community is an important step towards building trust in healthcare,” Slater concluded.