Mobility + Place (Part 2): Design for the Desert with Ben Ayers and Hannah Hackathorn

In Part 2 of I Hear Design’s Mobility + Place mini-series, Mancini’s Hannah Hackathorn and Benjamin Ayers talk about designing for rapid growth in Phoenix where extreme heat, water awareness, walkability, and regional identity are reshaping what good design looks like.
March 30, 2026
6 min read
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What does it mean to design for place in a desert city shaped by rapid growth, rising heat, and shifting expectations around how people live and move?

In Part 2 of I Hear Design’s Mobility + Place mini-series, Robert Nieminen speaks with Hannah Hackathorn and Benjamin Ayers of Mancini’s Phoenix office about the realities of designing in and for the desert. In this conversation, we explore how architects and designers are responding to extreme heat with layered strategies for shade, landscape, airflow, and thermal comfort, while also rethinking water use, sustainability, and the role of regional identity in a fast-evolving metro area.

Hackathorn and Ayers discuss why climate-responsive design must begin with fundamentals like building orientation, form, and site planning; how outdoor transitions can become more humane and usable; and why authentic design for place goes beyond desert aesthetics to reflect culture, community, and long-term livability. They also look at the promise of mixed-use development, adaptive reuse, and greater density as Phoenix continues to grow.

In this episode, you'll discover:

  • How designing for extreme heat goes beyond HVAC to include shade, building orientation, airflow, landscape, and transitional spaces between indoors and outdoors.
  • Why thermal comfort in desert environments is as much about human experience and movement as it is about technical performance.
  • How water awareness shapes architecture through landscape choices, low-water fixtures, and the idea that in the desert, water strategy is design strategy.
  • Why authentic regional design should respond to climate, culture, community, and construction realities—not just rely on stereotypical desert aesthetics.
  • What fast-growing cities like Phoenix can teach designers everywhere about resilience, density, mixed-use development, and creating more walkable, livable communities.
  • How sustainability conversations with clients are shifting from certification and image toward long-term value, performance, and return on investment.
  • Why adaptive reuse and district-scale thinking may play a bigger role in shaping the future of desert cities than standalone buildings alone.

Meet Our Guests

Hannah Hackathorn, Co-Director and Principal, Mancini (Phoenix)

Hannah Hackathorn is the award-winning Co-Director and Principal of Mancini’s Phoenix studio, where she’s leading a new era of workplace design that challenges the status quo and reimagines how spaces are delivered. With over 20 years of experience and a portfolio that includes TikTok, L’Oréal, Justworks, and Roche, Hannah is a passionate advocate for design-build and a driving force behind smarter, faster, more integrated project delivery. Her mission goes beyond form and function. She’s focused on creating spaces that genuinely impact people, support culture, and elevate how we work and connect. Her work has earned top industry honors and been featured in publications like Work Design Magazine and Designwell. Hannah is building the future of the workplace, one project at a time.

Benjamin Ayers, Co-Director and Principal, Mancini (Phoenix)

Benjamin Ayers, AIA, NCARB is an award-winning architect with more than 22 years of experience leading civic, cultural, workplace, healthcare, and education projects. His work has received over 30 design awards including three National AIA Design Awards. Known for his process-driven design approach, he excels at integrating innovation, sustainability, and client vision to deliver transformative projects that enrich communities. A leader in both practice and community, he currently serves as Chair of the City of Mesa’s Planning and Zoning Advisory Board and has held multiple leadership roles with the American Institute of Architects. Beyond practice, he has taught design studios at Arizona State University and participated as a juror and lecturer nationally, shaping the next generation of architects. He is committed to building lasting partnerships, advancing design excellence, and contributing to the growth of vibrant, resilient communities.

Key Moments in This Episode

01:41 – Meet the Guests
Benjamin Ayers and Hannah Hackathorn introduce their roles at Mancini and discuss how architecture and interiors come together in the firm’s Phoenix office leadership.

03:33 – Phoenix’s Growth Pressures
The conversation begins with the realities shaping design in Phoenix, including rapid population growth, infrastructure strain, construction costs, and climate pressures.

06:18 – What “Mobility + Place” Means in the Desert
Ayers and Hackathorn explain how desert mobility is tied to comfort, transitions, and the challenge of moving through a car-centric city in extreme heat.

09:30 – Thermal Comfort as a Design Strategy
The guests break down thermal comfort in practice, emphasizing shade, building orientation, airflow, and layered passive strategies before mechanical systems ever come into play.

13:35 – Landscape, Microclimates, and the Urban Heat Problem
Ayers explores how landscape can soften Phoenix’s hardscape, create cooler microclimates, and help counteract the thermal mass of asphalt and concrete.

15:33 – Why Water Strategy Is Design Strategy
Water conservation becomes a central theme as the discussion turns to low-water landscapes, efficient fixtures, condensate reuse, and why water awareness must be built into design from the start.

20:13 – Selling Sustainability Through Value, Not Optics
Hackathorn and Ayers discuss how client conversations have evolved, with more focus on long-term ROI, operational performance, and true value rather than plaques or greenwashing.

29:08 – Moving Beyond Superficial Desert Aesthetics
The episode examines regional character in Phoenix and argues for a deeper definition of place—one shaped by climate, culture, economics, local conditions, and community needs.

34:19 – Mixed-Use, Density, and Community Opportunity
Hackathorn and Ayers highlight mixed-use development, walkability, and district-scale thinking as major opportunities for making Phoenix more livable and less car-dependent.

35:44 – The Promise of Adaptive Reuse
Both guests share their enthusiasm for adaptive reuse and discuss why existing buildings, with all their quirks and constraints, can lead to more creative and sustainable design outcomes.

40:46 – What Thriving Hot-Climate Cities Will Do Differently
Looking ahead, the conversation shifts to the next decade: net-positive infrastructure, smarter land use, district-scale resilience, and more intelligent material and building strategies.

44:49 – Desert Lessons for the Rest of the Country
In the closing discussion, Ayers and Hackathorn reflect on what architects and building owners outside the Southwest can learn now from designing in Arizona, especially as climate extremes become a national concern.

47:27 – Designing for the Extreme Future
The episode ends with a broader takeaway: Phoenix may be an extreme case today, but its design challenges offer an early preview of the resilience thinking other regions will soon need.

About the Author

Robert Nieminen

Market Content Director

Market Content Director, Architectural Products, BUILDINGS, and interiors+sources

Robert Nieminen is the Market Content Director of three leading B2B publications serving the commercial architecture and design industries: Architectural Products, BUILDINGS, and interiors+sources. With a career rooted in editorial excellence and a passion for storytelling, Robert oversees a diverse content portfolio that spans award-winning feature articles, strategic podcast programming, and digital media initiatives aimed at empowering design professionals, facility managers, and commercial building stakeholders.

He is the host of the I Hear Design podcast and curates the Smart Buildings Technology Report, bringing thought leadership to the forefront of innovation in built environments. Robert leads editorial and creative direction for multiple industry award programs—including the Elev8 Design Awards and Product Innovation Awards—and is a recognized voice in sustainability, smart technology integration, and forward-thinking design.

Robert's work has earned him industry-wide recognition throughout his career, including:

  • ASBPE Award (2019, 2018, 2017, 2015)—Best Regularly-Contributed Column; retrofit
  • TABPI Award (2017, 2016)—Top 25 Entries, Cover Story; Retail Environments
  • WPA Maggie Award (2011, 2010, 2008)—Best Publication, Trade; interiors+sources
  • FOLIO: Eddie Gold Award (2022, 2007)—Best Feature Article & Special Section; interiors+sources
  • Contributing author of ASID’s 2020 Outlook and State of Interior Design repor, as well as The State of the Interior Design Profession (Fairchild Books, 2010), which earned a place on the International Federation of Interior Architects/Designers’ “50 Must Read, Must Have” book list.
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